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Article: The product looks great and is very aarttctively packaged, but unfortunately it did not work with my new iPod Classic 80GB. When I put it into the dock the lights would flash and then it would eject the iPod. This would continue over and over again, until I physically removed the iPod. I phoned customer support who were very honest and helpful. They admitted there were compatibility problems with the new iPod Classics. They asked me to wait a week for a firmware upgrade, but they didn't seem too convincing about it being resolved, and I have reluctantly decided to return the product to Amazon for a refund.